We’ve seen the slogans before on television, Internet advertising, and more. PlayStation 3: It Only Does Everything. Exactly one week ago today, on April 20, 2011, the PlayStation Network servers went down. Apparently, it doesn’t do servers–but that’s another topic. Gamers, myself included, were livid with the network. We understood it was free. We get that it means we don’t get certain perks that a paid subscription service has; but to not even be able to connect to our online gaming service–one that is being accessed through a $500 plastic box meant for that specific purpose–was a whole new level of shock and irritation.
Oh, it gets worse.
Not only were consumers in the dark for the better part of six days (inclusive of the weekend, obviously, when most of us get our gaming done anyway), but it wasn’t until Tuesday (that’d be yesterday) that people were informed of a technical security breach that led to over 70 million people’s information leaking out to a team of hackers.
The Official PlayStation Blog says:
“We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
- Temporarily turned off PlayStation Network and Qriocity services;
- Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
- Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.”
Actually, Sony states that they don’t believe that credit cards have been compromised…but they also state they have no way to prove this. Comforting.
Maybe an Anti-Virus program?